Workforce Capability Framework

The Community Sector Workforce Capability Framework describes a broad set of capabilities and personal attributes required by workers in community sector organisations.

On this page:

About the Framework

The Framework can help Not For Profit organisations with recruitment and workforce management by providing a common language for employees, managers and volunteers. It will be particularly useful for smaller Not For Profit organisations that do not have a dedicated human resource team.

The Workforce Capability Framework has also been designed so that organisations can adapt it to their specific needs.

Workforce Capability Framework Toolkit

Includes a description of the capabilities and personal attributes and how they might be used in performance appraisal, staff development and recruitment and selection.

Workforce Capability Cards

A set of Capability Cards has been developed to assist with the use of the Workforce Capability Framework.

The cards can be used for a range of human resource functions, including building a job description, conducting performance appraisals, or to support individual career planning and professional development.

Case studies

These organisations have implemented components of the Workforce Capability Framework and have agreed to share their experience in the case studies below.

The organisations were selected for their diversity to demonstrate the Framework’s application to Not For Profit organisations, large and small, providing services to a cross section of Victorians.

NDIS Pilot

Case studies developed following a pilot project in the Barwon area to support disability service providers prepare for the introduction of the National Disability Insurance Scheme.

Video case studies

Three video case studies showcasing how the Workforce Capability Framework can be used are available on the Department of Human Services (DHS) website.

Trainer’s guide

Includes instructions for planning and facilitating a successful training program including a suggested session outline, instructions for facilitating training activities, ideas for adapting the program to meet the needs of the individual organisation and hints for trainers.

Workforce Capability Framework for ACCO

The Framework has been adapted to incorporate the unique cultural needs of Aboriginal community controlled organisations (ACCO) to assist in building and sustaining good workforce practices.

Further Information

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